Payment & Shipping
For a secure, fast and convenient payment, there are four payment methods to choose from:
Following your order, you will receive our bank details by email. You transfer the amount to our account by specifying the order number. As soon as your payment is received, we ship your goods immediately. Our bank details are as follows:
Owner PAYONE GmbH
0000015228 Bank code 30120400
Institute Deutsche Bank
BIC / SWIFT DEUTDEHH210
Account number: 381 261 700
Bank code: 290 400 90
Intended use: XXXXXX
(Please specify the order number)
Bill with Klarna
In cooperation with Klarna, we offer you the purchase of the invoice as a payment option. The payment period is 14 days from date of invoice. The invoice will be issued upon shipment of the goods and sent either by e-mail or together with the goods. The payment is made to Klarna. Please note that Klarna Invoice is only available to consumers. You can find the full terms and conditions of the invoice purchase on here . The online shop levies a charge of 0, - € per order when purchasing a bill with Klarna.
Sofortüberweisung is a TÜV-certified direct transfer procedure from Payment Network AG. All you need is an online bank account with PIN / TAN function. If you choose the payment method Sofortüberweisung, you will be forwarded to Sofortüberweisung immediately after placing your order. You will be provided with a secure payment form from your online bank account. This you fill out conveniently and the payment is transferred immediately. We ship your goods immediately.
To pay via Paypal, you need a free account at Paypal. Paypal then offers you various payment options and insures all orders up to 500 euros. If you choose the payment method Paypal, you will be redirected to Paypal following your order, where you will log in or re-register and select your desired method of payment. In addition to the payment with your Paypal credit, payments by credit card and direct debit are also possible. Once you have made the payment via Paypal, we ship your goods immediately.
Also the payment by credit card is possible. After submitting the order, you will be given the option of making your credit card payment conveniently without registration on a subsequent follow-up page. The charge of your credit card account is carried out with the order is completed. Our payment method Credit card is secured by 3D-Secure, which means that you must have your credit card password ready for payment.
Billing credit card
The billing of the website via credit card is done by:
BS PAYONE GmbH
Lyoner Straße 9
Handelsreister Frankfurt/Main, HRB-Nr. 28 985
Tax ID: DE 114129870
CEO: Niklaus Santschi, Jan Kanieß, Dr. Götz Möller, Carl Frederic Zitscher
Chairman: Ottmar Bloching
Shipping is safe and fast with our shipping partner DPD. All orders are processed by us within 24 hours on weekdays and handed over to DPD as soon as possible after receipt of payment. DPD then delivers the packages within 1-3 working days.
Per order, we charge a flat rate shipping costs of 0,00 Euro for delivery within Germany. The delivery time for an order within Germany is 1-3 working days.
To Germany in a packing station of DPD
We will gladly send your parcel to a packing station of DPD. Please enter your 7- or 8-digit ID at the delivery address on the final cash register page in the free field "Company".
Per order, we charge a flat rate of 12.95 euros for delivery to Austria. From an order value of 300 euros, the shipping costs are reduced to 3.95 euros. From an order value of 600 euros, the shipping costs. The delivery time to Austria is 2-4 working
For each order, we charge a flat rate of 19.95 euros for delivery to Switzerland. The shipping costs are divided into the following categories: from 300 Euro value of goods 15.95 Euro, from 600 Euro value of goods 11.95 Euro, from 900 Euro value of goods 7.95 Euro, from 1200 Euro value of goods 3.95 Euro. From 1500 Euro value of goods the delivery will be free of charge. The delivery time to Switzerland is 2-5 working days.
For delivery to Belgium, Great Britain, Netherlands and France we charge a flat rate of 12,95 Euro. The delivery time to these countries is 2-7 working days.
For deliveries to Denmark, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus we charge a flat rate of 11.95 Euro , The delivery time to these countries is 2-7 days
For the delivery to Norway we charge a flat rate of 19,95 Euro. The delivery time to Norway is 2-7 working days.
In case of a complaint
For any complaints, please contact us at contact at any time with a brief description of your complaint. Within 24h (weekdays) you will receive a reply with all the information. P>